City gas Usage Guide

Payment method

You can make payment by bank transfer, automatic transfer, giro, credit card, etc.

Payment by giro (Bank, CD / ATM)
Financial institution (bank window, CD / ATM)
  • - Pay at the bank counter with the bill
  • - Pay using the bank's CD / ATM (Cash Dispenser / Automated Teller Machine)
Internet Billing
  • - Payment of city gas fee by using KITA Internet site (www.giro.or.kr)
  • - Payment by giro number or customer inquiry number listed on the bill
Automatic transfer
Automatic transfer of financial institutions

- A payment method that automatically withdraws gas charges from registered account on the due date

- Application for automatic transfer from CNCITY energy website

Credit card debit

- Pay using Shinhan / Samsung / Lotte / National / HyundaiCard / BC Card on the due date

- Application for automatic transfer from CNCITY energy website

＊Card/Account holder and subscriber must same.

＊How to apply for automatic transfer of financial institutions

  1. 1. CNCITY energy Call Center (1666-0009) Apply by phone
  2. 2. Apply from CNCITY energy Website
  3. 3. Visiting the CNCITY energy Customer Service Center and Financial Institutions for Automatic Debit Application

＊How to apply for credit card debit

  1. 1. CNCITY energy Call Center (1666-0009) Apply by phone
  2. 2. Apply from CNCITY energy Website
  3. 3. Visiting the CNCITY energy Customer Service Center for Automatic Debit Application
  4. 4. Call the each creadit card customer center
  5. 5. Apply from credit card company's homepage
Contact us for supply inquiries.
Card company Call center home page Notes
Shinhan Card 1522-0286 City gas company code : 21 (CNCITY energy)
Suggested code : 0250 (Area code)
Samsung Card 1588-8700 How to connect directly to an agent : No.2 - No.6 - No.0
Lotte Card 1588-8100 How to connect directly to an agent : No.2 → No.1 →
Card number or registered mobile phone number+# →
Card password → "0"(Agent Connections)
Kookmin Card 1588-1688 How to connect directly to an agent :
"1" → Card number or mobile phone number+#
→ DOB 6 digits(YYMMDD) → No.0
Hyundai Card 1577-6000 How to connect directly to an agent :
No.1 → Mobile number or card number+#
→ Enter 4-digit password → No.0(Agent Connections) → No.4(Other inquiries)
BC card 1588-4000 City gas direct debit direct call center

Pay by the account transfer method through the deposit account (Kookmin, Nonghyup, Shinhan, Woori, Hanah) assigned to the bill

  • - Transfer fee may apply when you make from another bank.
  • - Transfer may be restricted during the bank system inspection.
Card payment
Homepage billing

- Sign up CNCITY energy website and make a payment with Shinhan, Samsung, Lotte, Kookmin, Hyundai, Han, BC card

Visit the Customer Center

- Payment by visiting the Customer Service Center or our Customer Happiness Center. (Every credit card accepted)

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